How it Works
Raydar IQ automatically secret-shops every location, turns those calls into ranked performance insights, and then delivers personalized role-play coaching - so you close knowledge gaps and lift revenue without adding headcount.
Audit
AI voice agents pose as real customers and call 100% of your locations - no scheduling, no bias. They benchmark each rep’s product knowledge and service behavior in minutes, delivering a 94% answer-accuracy score without adding QA headcount. You get an objective, apples-to-apples baseline that traditional mystery shopping never touches.
Insight
The moment a call ends, Raydar IQ parses the transcript, tags knowledge gaps, and ranks them by revenue impact. Reports spotlight the exact SKUs, promos, or policies reps miss most, so managers fix issues before they torpedo this month’s targets. No more sifting through hours of audio or guessing where to coach.
Train
Those same voice agents flip into coach mode, running hyper-real role-play scenarios tailored to each rep’s weak spots. Instant micro-feedback and best-practice scripts turn gaps into gains, slashing new-hire ramp-up time 70% and sustaining a 25% lift in upgrade sales. Training happens on the rep’s schedule - no classrooms, no extra payroll.
Matthew Sharrak, CEO Alliance Mobile
“Raydar IQ surfaced gaps we never knew existed - 27% of reps missed key promo mentions. After a month, compliance hit 92% and upgrade sales climbed 18%. Fastest ROI I’ve seen.”
Fadi Kenaya, Mint Cannabis
“Within two weeks, product-knowledge accuracy jumped from 68% to 94%, and call time dropped 22 seconds. Audit insights were sharp, and AI role-play made improvements stick.”
Jay Rosen, DriveMax Auto
Raydar IQ’s mystery calls flagged warranty-package blind spots our reps missed 55% of the time. After a week of AI role-play coaching, finance-reserve per unit jumped 18% - without adding a single trainer.”
Why Choose Us
Total Coverage
AI voice agents audit 100% of your locations regularly, delivering an objective baseline you’ve never had before.
Actionable Intelligence
Gap-ranked dashboards show exactly what to fix and how much revenue is at stake - no spreadsheets required.
Instant Coaching
Adaptive role-play sessions close knowledge gaps on the spot, slashing ramp-up time and driving sustained sales lifts.
Contact Us For More Details or Book Your Audit