RaydarIQ is the intelligence layer for the retail frontline — the screening calls, certifications, and customer conversations your systems never see, captured the same way every time and turned into data your teams can act on.
Retail runs on people, but the frontline goes dark between systems. Your CRM sees the deal and your POS sees the sale — but the conversation that decided it leaves no trace. Managers rebuild the same coaching every quarter because they can't see what actually happens with a customer, or whether last month's fix stuck. Hiring is a gamble, onboarding is sink-or-swim, and performance stays a mystery until the numbers slip.
We run one engine underneath every stage of the rep lifecycle — hire, certify, retain, perform. A frontline conversation goes in; it's transcribed, scored against the standard you define, and the part that matters comes out as data, delivered in whatever format your systems can act on. We feed the tools you already run — we don't replace them.
You shouldn't have to rebuild your sales floor every 90 days. RaydarIQ is built alongside operators running hundreds of stores, so what we ship maps to how the floor actually works — not how software wishes it did. The whole point is simple: make the frontline measurable, so you can finally do something about it.