Your Reps Know The Process
They Just Don't Follow It
Raydar IQ uses AI voice agents to mystery-shop and train your wireless retail stores, identify the behavior gaps costing you revenue, and drive measurable improvement - across every location, every month.
Trusted by Alliance Mobile, a 400-store wireless retailer
Measured Improvement
The Behavior Gap Is Costing You Revenue
Your reps pass the quizzes. They complete the e-learning. They sit through the classroom training. And then they get in front of a real customer and skip discovery, miss the lead capture, and lose the sale.
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This isn't a knowledge problem - it's a behavior problem. Traditional training has roughly 5% retention after 30 days. Your reps forget what they learned almost immediately. And mystery shopping? Expensive, infrequent, and it observes the problem without fixing it.
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The gap between what your reps know and what they actually do is where your revenue disappears. Every day, across every store.
Real Results from Alliance Mobile
Raydar IQ partnered with Alliance Mobile, a 350+ store AT&T authorized retailer to run AI mystery shop campaigns across their entire store network. Over 40,000 minutes of calls across all stores, the results were clear:
45% Increase
In Close Rate
25% Improvement
In objection handling success
8 Sales Scenarios
Skills transferred across all scenario - reps got better at selling, not just memorizing scripts
"RaydarIQ helped us improve closing effectiveness from 38% to 71% in just 8 weeks, generating over $2 million in estimated annual revenue impact. The AI identified gaps we didn't know existed and trained our team on exactly what they needed. Fastest ROI I've seen in 20 years."
- Matthew Sharrak, CEO, Alliance Mobile
How it Works
AI Customer Simulations That Actually Change Behavior
Raydar IQ deploys AI voice agents as realistic customers to assess and train your reps' selling skills. Whether you call your stores as a mystery shopper or your reps call in for practice, every conversation tests real selling behaviors - discovery, lead capture, needs assessment, objection handling, close - and every rep gets a behavioral scorecard.
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Every call is scored. Every behavior is tracked. And because practice-based training achieves 75% retention (versus 5% for classroom training), the improvement sticks.
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Your Reps Engage With a Realistic AI Customer
Either call all your stores (mystery shop mode) or your reps call in to practice (training mode). Either way, they're engaging with a realistic AI customer running a scenario designed to test the selling behaviors that drive your revenue.
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Every Call Gets Scored
AI analyzes each conversation against a behavioral scorecard: discovery questions asked, lead information captured, needs identified, objections handled, close attempted. You get rep-level and store-level performance data.
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You See What's Actually Happening
Campaign reports show exactly which behaviors are strong, which are weak, and how they're trending over time. Your training team and sales leadership get the data they need to coach effectively - without listening to a single call recording.
Built For Wireless Retail
Generic training platforms don't understand your world - CI lead capture, protection attach rates, the difference between an upgrade and a new line. Raydar IQ was built inside wireless retail, for wireless retail.
Every Rep, Every Month
Assess 100% of your team, not random 5% sampling like traditional mystery shopping. Get complete picture of performance across all locations.
Behavior, Not Knowledge
E-learning tests whether reps can recall information. Raydar IQ tests whether they actually use it with a customer. That's the difference between a quiz score and a sale.
Consistent and Objective
Every AI customer simulation follows the same scenario. No variation between shoppers, no subjective scoring. You get clean, comparable data across every rep and every campaign.
Fraction of the Cost
Human mystery shopping at scale is prohibitively expensive. Role-play with managers doesn't scale. AI customer simulations cost a fraction and run on demand - weekly or monthly campaigns, every rep, no manager time required.
Contact Us For More Details or Book Your Demo